We place families at the core of everything we do, to ensure they feel comfortable, safe and understood throughout this already difficult time. As our Direct Cremation process is all online, we go to extra lengths to ensure the process is safe and private.
In this blog, we share the 3 main ways we ensure your privacy and safety when completing the forms and payment on our website.
1. Our 24/7 Staff
Our specialist cremation staff are available 24 hours, 7 days a week to assist you with our online application process. This includes understanding what is included, how to complete the online forms and processing the payment. We are here to guide you every step of the way.
2. Our Security Software
To protect your details from any online cyber-security breaches, we use the best security software available. This includes an endpoint firewall and malware scanner that were built from the ground up to protect our website and the details provided on it. This gives us (and you) peace of mind that all the details you share with us are safe and private.
3. Our Digital Marketing Agency
We use an outsourced Digital Marketing Agency called Due North to look after our website and content. Should anything go wrong with our website, they are the first people we call to assist in fixing it. Again, this gives us peace of mind that any technical issues will be acted on immediately.
As you can see, one of our main priorities is the privacy of our visitors and ensuring all your details are collected and stored in a safe and private manner.