FAQs

Our expert staff will walk you through the information needed about your loved one that will be used to register the death with the Registrar of Births Deaths and Marriages. Usually this will include information about their parents, relationships and children.

The cremation takes place at Lake Mulwala

Our friendly staff will prepare all the documentation needed for your loved one’s cremation to take place. These documents will be prepared using the completed information you supply on our online forms.

Usually a Death Certificate will arrive via express post a few weeks after the registration is submitted (which is at the time of the cremation).

We strongly suggest you try and see them before they are taken into our care. This could be at the Hospital, Nursing Home or family home. A viewing can be organised for a fee, or once you receive the ashes, you can take them somewhere special and say goodbye.

Payment is made online using your Credit Card.

Unfortunately a prepay service is not available, you can only purchase a Cost Less Cremation when you have the immediate need for it.

This affordable Direct Cremation package includes everything required to complete an unattended cremation service. All forms and payment is completed online, you can learn more here. 

However, it’s important to remember this is for a Cremation only, no funeral service is included.